Question 1

What are the opening hours ?

Accepted Answer

We open at 9am and close at 3.15pm

Question 2

Are you closed for the holidays?

Accepted Answer

The nursery is open 38 weeks a year and closely follows the term time of local Primary schools – we are closed all bank holidays for the  Christmas, Easter and Summer holidays.

Question 3

Is there a uniform ?

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Question 4

Do you provide snacks ?

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Question 5

Do you provide lunch ?

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Question 6

Is Linnet OFSTED registered ?

Accepted Answer

Yes, the nursery is Ofsted registered – our registration number is EY 484120. We achieved a GOOD rating following our recent Ofsted inspection.

Question 7

Can i book a visit ?

Accepted Answer

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Question 8

Do you have a settling in period?

Accepted Answer

We recommend 2 settling in sessions – one where you stay with your child, chat and get to know the staff in your child’s room, the other where you leave them for about an hour. We will also ask you to complete a Baby Routine Sheet so that we understand your child’s daily routine, their likes and dislikes, sleep patterns through the day etc

Question 9

Can I leave my buggy?

Accepted Answer

Buggies may be left at the setting. Please speak to the manager for details

Question 10

Does my child need to be toilet trained before joining the nursery?

Accepted Answer

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Question 11

Does the nursery have a full set of policies and procedures?

Accepted Answer

Yes, we have policies and procedures covering all aspects of child welfare, staffing etc.
They are available to view.
We review our policies once a year, or more often should there be a need e.g. a change in regulations/legislation.
Copies of all school policies and procedures (as listed in Appendix A) regarding Admissions, Behaviour, Child Protection, Complaints, Equal Opportunities, Fire, Health & Safety, Hygiene, Key Person, Lost Children, Medication and Sick Children, No Smoking, Outings, Risk Assessment and Special Needs, together with OFSTED Reports, Action Plans, and other required documents may be inspected at the School Office

Question 12

Will my child be be able to sleep in the day ?

Accepted Answer

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Question 13

What are your staff to child ratios ?

Accepted Answer

2 year to 3 years : 1 staff to every 4 children
3 year to 5 year : 1 staff to every 8 children

Question 14

Are your staff qualified?

Accepted Answer

All Linnet staff staff hold an NVQ Level 3 in Childcare (or equivalent)
Our Montessori teachers have Montessori Diplomas
All staff have Enhanced DBS checks – until this is received they are never left unsupervised in the rooms.

Question 15

Are staff allowed mobile phones in the rooms?

Accepted Answer

No, all staff have to hand their phones in to the office when they arrive at work as part of our Safeguarding policy.
 
Parents, carers and visitors are also requested not to use mobile phones whilst at the setting.

Question 16

Can my child take a comforter to nursery?

Accepted Answer

Lots of children have a favourite comforter like a dummy, blanket or teddy. If parents wish, the child can have these in the room at all times. Or they can be brought to the nursery and left in the child’s bag for when they need them (At sleep time).

Question 17

What happens when my child’s nappy needs changing?

Accepted Answer

We provide nappies, wipes and nappy cream. Nappies are changed at 10am, 2pm and 4pm and are frequently checked throughout the day. Nappies are changed on a 1 to 1 basis. This gives the added benefit of adult/ child interaction and encouraging language development.

Question 18

What happens if my child needs medicine during the day?

Accepted Answer

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Question 19

My child has a food allergy, are you able to cater for them?"

Accepted Answer

We have a lot of experience in dealing with children with different dietary requirements.

Question 20

What happens if my child is taken ill at nursery?

Accepted Answer

We will contact you immediately if your child is taken ill.

Question 21

Covid

Accepted Answer

other times we will ask you to come and collect your child if they are not well enough to be in nursery or have a contagious illness.

Question 22

My child has a food allergy, are you able to cater for them?"

Accepted Answer

We have a lot of experience in dealing with children with different dietary requirements.

Question 23

How long should I keep my child away from nursery if they are unwell?

Accepted Answer

In the interests of all children it is important that your child is well before returning to nursery.

Question 24

Do you help with potty training?

Accepted Answer

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Question 25

Can you provide for special dietary needs?

Accepted Answer

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Question 26

What happens if my child needs medicine during the day?

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Question 27

Do you have a curriculum? What kind of activities do you provide?

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Question 28

Do you have parent's meetings ?

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Question 29

How can I read you latest OFSTED report?

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Question 30

Do the children go out on trips?

Accepted Answer

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Question 31

What happens if my child is ill and cannot attend nursery?

Accepted Answer

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Question 32

Will my child be be able to sleep in the day ?

Accepted Answer

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Question 33

My child has Special Educational Needs?

Accepted Answer

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Question 34

Is there a minimum amount of sessions?

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Question 35

Do I need to pay a deposit to secure my child's place

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Question 36

Do I need to pay nursery fees during bank holidays or if my child is ill?

Accepted Answer

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Question 37

Do I need to pay nursery fees during bank holidays or if my child is ill?

Accepted Answer

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Question 38

How do I pay preschool/nursery fees ?

Accepted Answer

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Question 39

How often do you review your fees ?

Accepted Answer

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Question 40

PERIOD OF NOTICE

Accepted Answer

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Question 41

My child is 3 – can I claim the Nursery Education Grant at your nursery?

Accepted Answer

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Question 42

Do I pay if my child is absent?

Accepted Answer

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Linnet Montessori Preschool & Nursery
Grange Hill & Chigwell

"Give your child the best start..."